Terms & Conditions

Peach & Avo Ventures LLP – Terms and Conditions of Service

Last updated: 1Jun2025

These Terms and Conditions apply to all services provided by Peach & Avo Ventures LLP (“we”, “us”, “our”) to any customer (“you”, “your”) unless otherwise agreed in writing.

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By confirming your acceptance of our service agreement (verbally, electronically, or in writing), you agree to be bound by the following terms.

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1. Services We Provide

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We provide digital services including, but not limited to:

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• Local SEO audits

• Google Business Profile (GBP) optimisation

• Keyword research

• Review strategy support

• Basic website creation and content strategy

Specific deliverables are defined in the service plan you select or any custom agreement.

We will always use our professional knowledge, tools, and care to deliver the agreed service to the best of our ability. However, due to the nature of SEO and external platform algorithms (e.g., Google), we do not guarantee specific outcomes, rankings, or lead volume.

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2. Service Agreement and Client Acceptance

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• A service agreement will be presented before work begins. This may be in the form of:

  • A digital onboarding form

  • Email confirmation with service breakdown

  • A proposal or document outlining the scope

• Once you confirm and accept the service (via form submission, email, or payment), the agreement becomes binding.

• No refunds or cancellations will be offered after confirmation, as our services are time-based, customised, and begin immediately after approval.

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3. Your Responsibilities

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• To help us complete your service efficiently, you agree to:

  • Provide accurate and timely business information (e.g., business name, address, website)

  • Grant access to platforms where needed (e.g.  Google Business Profile) by us to carry out the work.

  • Review and respond to drafts or deliverables promptly

• Failure to provide the required information within a reasonable timeframe (normally 5 working days from request) may result in cancellation of service without refund.

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4. Pricing & Payment

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• Our pricing is clearly listed on our website and/or confirmed by written proposal.

• All payments are due in full before any service work begins.

• We accept payments via approved channels including bank transfer and card.

• All fees are quoted in GBP and include VAT where applicable.

5. Ownership & Intellectual Property

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• You retain ownership of your business content and brand.

• We retain the rights to any tools, templates, or proprietary methods we use.

• Upon final payment, any custom content or websites we build for you become your property, unless otherwise agreed.

6. Limitations & Disclaimers

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• While we aim to deliver high-quality, professional services, we make no guarantee of specific results.

• Search engine rankings, website traffic, and customer leads are influenced by many external factors beyond our control.

• We are not responsible for any losses arising from your use or inability to use our services.

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7. Termination & Cancellation

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• If we determine that you have breached these terms or failed to provide critical inputs after multiple requests, we may terminate your service without refund.

• We reserve the right to decline or cancel any project if we believe it falls outside our ethical, technical, or operational scope.

8. Data Privacy and Cookies

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For how we handle data and cookies, please see our Privacy Policy.

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9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.

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For any questions, email us at: hello@peachandavo.co.uk